While our product's technical characteristics make a compelling case for their selection, there is no substitute for a satisfying ownership experience.

Do you have any questions or need more information? You can contact us directly or submit a request for additional information.

Product Support

At IntelliSensing LLC, we take customer service very seriously. While our product's technical characteristics make a compelling case for their selection, there is no substitute for a satisfying ownership experience.

We are working hard to build a very effective online Support Center that will:

• Improve Satisfaction
  Provide critical information to you on a 24x7 basis via the Web. We anticipate that our customers will demand that we offer them a self-service option.
• Increase Confidence
  Reduce the possibility of inquiries falling through the cracks by maintaining a complete case history, including email, notes, open support inquiries, case resolutions, and more.
• Obtain Feedback
  If we can get insight into our customer's experiences with us, we have an opportunity to improve our service. If customers feel that they are in good hands, they're very likely to come back to us in the future on their next application.

IntelliCare Protection Plan

Service is just as important as the product itself. Our IntelliCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your IntelliSensing hardware to two years from the sensor's purchase date. This comprehensive plan includes repairs, annual calibration, and battery replacement via mail-in service. We recommend that you purchase the IntelliCare Protection Plan when you purchase your sensors to take maximum advantage of the coverage the plan provides.

IntelliSensing Developer Zone

The IntelliSensing Developer Zone provides technical information about the issues you face every day in the instrumentation industry as it relates to wireless sensor technology. As technology continues to evolve at breakneck speeds, you'll now have immediate access to the latest information about measurement hardware, wireless communication techniques, standards, and more.

IntelliCare Forums

Our IntelliCare Forums area is the first step towards the goal of providing the support you expect. These peer-to-peer discussions are available 24x7 and supplement the 1-year complimentary support provided with our products.